Oncall in product teams
I have been oncall for as long as I can remember being in the industry, so far for every organisation I have been part of. Different things have worked at different phases of the organisation and the teams priorities. I thought I would put down some notes over things which I have seen have worked well. Why do we need to have oncall rotations? Because simply put, it would help people not burn out of only being oncall unofficially over time, as they get pulled into specifics of systems which they are more aware of. ...